Managed IT Services & Hardware AMC Contracts
Protect your core enterprise applications against hardware downtime. Guaranteed 4-hour on-site field engineer dispatch for servers, SAN/NAS storage, firewalls, and workstation networks across India.
4 Hours
On-Site Dispatch
100%
OEM Spare Parts
24 / 7
Helpdesk Support
Pan India
Field Coverage
Complete Equipment Coverage & Response Tiers
Flexible SLA contracts structured to guarantee zero downtime for mission-critical infrastructure.
INFRASTRUCTURE COVERED UNDER AMC
All Enterprise IT Assets Handled
SERVERS
Dell PowerEdge & HP ProLiant
STORAGE
SAN / NAS Storage Arrays
SECURITY
Fortinet & Sophos Firewalls
NETWORKING
Cisco & Aruba Core Switches
✓ 100% Genuine OEM Spares Guaranteed
Pan-India Support
SLA RESPONSE GUARANTEE
Guaranteed Response Commitments
CRITICAL SEVERITY 1
4-Hour On-Site
Server Outage / System Crash
HIGH SEVERITY 2
8-Hour On-Site
Network Degradation / Switch Fault
STANDARD SEVERITY 3
Next Business Day
Workstation / Peripheral Support
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